Pre-order / early access Humanoid

1X NEO — specifications, versions and availability

NEO is a domestic robot offered for preorder. Some tasks still require help from a remote operator.

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1X NEO — NEO face and textile covering Enlarge ↗
NEO face and textile covering

NEO portrait showing its two eyes, simple face and textile body covering.

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From information to action

What changed

Monitoring started on 9 September 2026. Future changes will appear here after editorial review.

01 Announced
02 Demonstrated
03 On the market
04 Available in Europe
05 Local support
Price US offer: USD 20,000 ownership or USD 499/month; refundable USD 200 deposit, not the robot price
Claimed battery runtime 842 Wh; about 4 hours claimed
Task autonomy Basic autonomy; scheduled remote Expert Mode for unfamiliar tasks
European availability Order page: US deliveries announced for 2026; European delivery not established here

Sources

Information from the sources below, checked on 10 September 2026. We have not tested this robot.

Before you preorder

NEO cannot yet perform every task on its own. Remote assistance raises an important question at home: who can see the camera feed, and when? Read the assistance terms alongside the cancellation and refund conditions.

Availability

  • NEO is offered through preorder or early access. Check that your country is covered and ask for a delivery date in the contract.

Before ordering

  • Which tasks require a remote operator?
  • How do you authorise camera access and end a session?

Things to know

  • Advertised performance varies with equipment and operating conditions.
  • Before using it unattended, check which tasks the robot can actually complete on its own.

Warranty and repairs

Who provides after-sales service?

Check with the seller

Before ordering, ask who will repair the robot, where parts should be sent and how long repairs take. Clarify the warranty and available training.

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